Verifying Your sweepsroyal Account Identity
Identity verification is how we keep your account and your balance secure. We ask for it before your first significant withdrawal — not as a barrier, but as a step that locks your payout destination to you and no one else. You will upload a government-issued photo ID, such as a US driver's license or passport, and a document that confirms your
address — a recent bank statement or utility bill works. The review happens inside your account dashboard, and our support team can answer questions via live chat if anything is unclear. Charlotte-area and New York account holders follow the same process as everyone else in eligible states.
- Start verification — Go to Account Settings, select Verify Identity and follow the prompts to begin the document upload flow.
- Upload photo ID — Submit a clear photo of your US driver's license, state ID or passport. Both sides are needed for most US IDs.
- Confirm your address — Upload one recent document showing your name and address — a bank statement, utility bill or credit card statement dated within 90 days.
- Await confirmation — Our team reviews the documents and sends an email once your account is verified. Live chat is available if you need a status update.