Reference

What You Agree To When You Use sweepsroyal

These terms govern every account, payment, and session on sweepsroyal — from your first PayPal deposit to a Play+ withdrawal request. Access depends on state law, so read the eligibility section carefully before you start.

Eligibility by state lawPayPal, Venmo, Play+ coveredAccount security requirementsUpdate notifications via emailGoverned by applicable US law
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sweepsroyal What You Agree To When You Use sweepsroyal
YOUR RIGHTS HERE

How We Handle Your Account Data and Access

Your account data — including your linked PayPal or Venmo details, your Play+ card number, and your session history — is stored using SSL encryption and is not shared with third parties for advertising. You can request a copy of the data we hold on you, or ask us to close your account, by contacting support. We retain transaction records for the period required by applicable financial regulations, after which inactive-account data is purged on a rolling schedule.

Data Requests

Submit a data-access request through live chat or email. We'll confirm your identity via the registered email and provide a summary of what we hold within seven business days.

Cookie Policy

We use session cookies to keep your account logged in and preference cookies to remember your last game category. You can clear cookies in your mobile or desktop browser settings at any time.

Account Security

Two-step verification is available under Account Settings. We recommend enabling it, especially if your PayPal or Venmo is linked — it adds an OTP check at each login from a new device.

Account Closure

Request account closure via email or live chat. Pending withdrawals to PayPal, Venmo, or Play+ are processed before the account is deactivated; the timeline follows standard payment-network processing.

TERMS CONTACT

Reach Us With Terms Questions

If a clause in these terms isn't clear, or you want to flag a discrepancy between what you were shown and what your account reflects, our support team can walk through the specific provision with you. Have your account ID and the section number ready so we can resolve it faster.

Team online

Live Chat

Start a live chat session from the account dashboard. A support agent can pull up your account history and address a terms question directly in the conversation.

Email Support

Email us with your account ID and the specific terms section you want clarification on. We aim to respond within one business day for policy-related queries.

Account Help Center

The Help Center inside your account lists the most recently updated terms version with a date stamp, so you can verify which version applies to your session.

Common Questions About These Terms

These questions come up most often when you're setting up an account or reviewing a payment. If yours isn't here, live chat can get you a direct answer tied to your specific account situation.

You must meet your state's minimum age requirement and be located in an eligible state where access is permitted under local law. We verify identity at registration and may request additional documents.

We may suspend or permanently close your account. Any pending balance tied to a verified PayPal or Venmo account will be reviewed under our standard dispute process before final action is taken.

We must notify you by email at least seven days before any material change takes effect. Minor corrections like typo fixes or formatting changes may be made without advance notice.

Both payment rails are covered by our payment terms, but each also carries its own service agreement. You remain bound by PayPal's and Venmo's respective terms for any transaction processed through those platforms.

Contact support via live chat or email with your account ID and transaction reference. We investigate disputes within five business days and communicate the outcome to your registered email address.

Core terms apply across eligible states, but where state law requires a different provision, that law controls for accounts in that state. Availability itself depends on whether your state permits this type of platform.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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